Return and Refund Policy Colltrain.com

Return & Refund Policy of https://colltrain.com

Return and Refund Policy

Last updated: August 12, 2020

Thank you for shopping at Colltrain operated by Axioma Solutions UK Limited.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Axioma Solutions UK Limited, 56, Elton Avenue, Greenford UB6 0PP, London UK.
  • Service refers to the Website.
  • Website refers to Colltrain, accessible from https://colltrain.com
  • Goods refer to the subscription packages offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: client_support@colltrain.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that the Goods were purchased in the last 30 days

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: client_support@colltrain.com
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